Administrative Assistant - Client Support
Wheat Ridge, CO Wheat Ridge, CO Full-time Full-time $50,000 a year $50,000 a year 1 day ago 1 day ago 1 day ago At Visiting Angels, we are committed to providing compassionate home care services to seniors in the Denver-metro area and Boulder County.
As an Administrative Assistant, you'll support our team and clients in numerous ways.
You'll manage our new client lead process - from the first call to hand-off to our Care Management team.
You'll help direct clients and caregivers to get the support they need.
You'll also help support the rest of the team where needed - scheduling, social media, various admin tasks, and more! You will be an integral part of our success.
Why us? Voted a Denver Post Top Workplace for our 11th consecutive year in 2023 and awarded Home Care Pulse 2023 Employer of Choice, our culture and core values of Compassion, Integrity, Dependability, and Collaboration are the pillars of our team.
We are looking for someone who embodies these values and thrives on being a part of a team.
This role will report to our Agency Manager and will be located in our Wheat Ridge office.
Benefits include PTO/paid sick, 401k, health insurance reimbursement, weekly lunches, quarterly bonuses, and a flexible work environment.
Who is a good fit? This role is a great fit for someone with strong communication skills, high attention to detail, and an interest in working on a variety of projects.
A great candidate connects easily with people and is confident in building relationships.
If you enjoy working with others on a team and have a talent for managing multiple processes, then this role is perfect for you.
This role also has the opportunity to expand and grow based on a candidate's interests and skillset.
Responsibilities Manage our new client lead process from first contact to handing the client off to a Care Manager for an in-person consult Reach out to new inquiries in a timely manner and manage client contacts in our pipeline Build and manage email marketing campaigns to keep clients with longer time horizons engaged Communicate with our Care Management team daily to understand which geographic areas to prioritize Support our Scheduler when needed by contacting caregivers to fill open shifts Answer incoming calls in a professional and friendly manner.
Screen and evaluate calls and route to the appropriate individual.
Support the office staff on various ad hoc projects Maintain polite and professional communication via phone, e-mail, mail and in person.
Requirements Be an energetic, enthusiastic, and motivated person who is a great team player.
Outstanding communication and interpersonal skills.
A true self-starter, who can understand goals and prioritize work Highly proficient in modern software applications (Microsoft apps, Google apps, Slack/Teams, etc) Bachelor's preferred.
No home care experience required.
Job Type:
Full-time Pay:
$50,000.
00 per year
Benefits:
401(k) Health insurance Paid time off Referral program Retirement plan Schedule:
Monday to Friday Supplemental pay types:
Bonus pay Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
As an Administrative Assistant, you'll support our team and clients in numerous ways.
You'll manage our new client lead process - from the first call to hand-off to our Care Management team.
You'll help direct clients and caregivers to get the support they need.
You'll also help support the rest of the team where needed - scheduling, social media, various admin tasks, and more! You will be an integral part of our success.
Why us? Voted a Denver Post Top Workplace for our 11th consecutive year in 2023 and awarded Home Care Pulse 2023 Employer of Choice, our culture and core values of Compassion, Integrity, Dependability, and Collaboration are the pillars of our team.
We are looking for someone who embodies these values and thrives on being a part of a team.
This role will report to our Agency Manager and will be located in our Wheat Ridge office.
Benefits include PTO/paid sick, 401k, health insurance reimbursement, weekly lunches, quarterly bonuses, and a flexible work environment.
Who is a good fit? This role is a great fit for someone with strong communication skills, high attention to detail, and an interest in working on a variety of projects.
A great candidate connects easily with people and is confident in building relationships.
If you enjoy working with others on a team and have a talent for managing multiple processes, then this role is perfect for you.
This role also has the opportunity to expand and grow based on a candidate's interests and skillset.
Responsibilities Manage our new client lead process from first contact to handing the client off to a Care Manager for an in-person consult Reach out to new inquiries in a timely manner and manage client contacts in our pipeline Build and manage email marketing campaigns to keep clients with longer time horizons engaged Communicate with our Care Management team daily to understand which geographic areas to prioritize Support our Scheduler when needed by contacting caregivers to fill open shifts Answer incoming calls in a professional and friendly manner.
Screen and evaluate calls and route to the appropriate individual.
Support the office staff on various ad hoc projects Maintain polite and professional communication via phone, e-mail, mail and in person.
Requirements Be an energetic, enthusiastic, and motivated person who is a great team player.
Outstanding communication and interpersonal skills.
A true self-starter, who can understand goals and prioritize work Highly proficient in modern software applications (Microsoft apps, Google apps, Slack/Teams, etc) Bachelor's preferred.
No home care experience required.
Job Type:
Full-time Pay:
$50,000.
00 per year
Benefits:
401(k) Health insurance Paid time off Referral program Retirement plan Schedule:
Monday to Friday Supplemental pay types:
Bonus pay Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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